Live Assistance for Senior Living, Anytime

 

Connect with seniors and their families to start meaningful conversations, schedule tours, and generate more qualified leads. Our 24/7 live assistance ensures enhanced engagement and satisfaction, making every interaction smoother and more responsive.

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Discover Why Thousands Rely on ICP for Smart Engagement & Qualified Leads!

Trusted Clients

Trusted worldwide for quick resident engagement and easy tour scheduling. Connect with us today!

Supercharge Your Sales

79% of companies have witnessed remarkable improvements in sales and customer relationships due to Live Chat features.

Greater Conversions

38% of consumers are more likely to choose a company that offers Live Chat services.

Exploding Growth

 Over the last five years, Live Chat has experienced growth of 325%, revolutionizing customer interactions.

Elevate Your Senior Living Experience with Live Chat Solutions

Transform your senior living community with instant communication, personalized interactions, and 24/7 availability.

Real-Time Support

Introduce prospects to the unique benefits and features available through our platform. Providing immediate insight into what sets your services apart makes the decision process more appealing and straightforward for visitors.

Always Accessible

Our Live Chat is available 24/7, enabling your visitors to explore senior living options at their convenience, no matter the time or place, ensuring they always have support when they need it.

Superior Satisfaction

Our platform is accessible 24/7, ensuring that prospects can discover and engage with your services at their convenience, providing continuous support and enhancing user experience.

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Integrated Solutions for Senior Living

 

Easily connect with seniors and their families using our platform, integrated with Aline, WelcomeHome, Yardi, Matrixcare, HubSpot , and WhatConverts. Our system captures lead information from conversations and syncs it directly into your CRM, allowing you to view and manage these leads seamlessly. With a simple one-line code for integration, our platform streamlines communication and manages all operations from a single, easy-to-use interface.

Simplify Interactions and Reduce Costs


Deliver quick, intelligent responses and offer instant support, enhancing every interaction. Our tool not only simplifies communication but also helps reduce your Client Acquisition Costs (CAC) by streamlining inquiries and support processes. This makes it an effective, cost-efficient solution for managing and improving visitor interactions.

Maximize Your ROI

Maximize Engagement with Live Chat Pros

Always-On Customer Support

Our Live Chat representatives seamlessly enhance your team, allowing you to expand your customer service without increasing your workforce. They are expertly trained to match your business goals and service details. By proactively engaging with visitors before they leave your site, our team helps you capture every sales opportunity. Keep your leads engaged and maximize your sales potential.

Expert Hosts for Continuous Care

We specialize in Live Chat services designed specifically for senior living communities. Our team provides 24/7 support to ensure residents and their families receive excellent service. All our chat hosts are expertly trained in senior living care, equipped to respond with professionalism and empathy to every inquiry.

Boost Engagement

Our university-educated chat representatives are trained to integrate seamlessly with your team, enhancing customer loyalty and satisfaction with every interaction. By proactively inviting visitors to chat, we increase interaction rates and elevate the overall user experience, making it feel tailored and responsive.

Customer Retention

About 85% of visitors may leave your site within 15 seconds if they don’t find quick answers via Live Chat. Conversely, engaging effectively with a trained Live Chat host can keep around 80% of these users coming back for more, enhancing your customer retention significantly.

Transform Customer Service with HIPAA Compliance

 

We take every possible measure to ensure that your client’s information is kept safe and secure, maintaining strict HIPAA compliance at all times to prevent any breaches or unauthorized access.

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